Privacy Policy
At Dr Mahsa Gynecology (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website: drmahsagynecology.com.
By using our website, you agree to the terms outlined below.
1. Scope of This Policy
- This Privacy Policy applies only to information collected through our website and online services.
- It does not apply to information collected offline at our clinic or through other communication channels.
2. Information We Collect
To provide safe and personalised medical services, we may collect the following:
a. Technical / Non-Personal Data
Automatically collected when you browse our website:
- Browser and device information
- IP address
- Pages viewed
- Time and date of visit
- Length of visit
- General usage behaviour
This information does not identify you personally. It is used to improve the website and user experience.
b. Personal Information You Provide
You may choose to share personal details when you:
- Submit an online form
- Book an appointment
- Request information
- Contact us by email or phone
- Ask health-related questions
This may include:
- Name
- Email address
- Phone number
- Medical concerns
- Appointment details
- Any other information you voluntarily provide
All medical information is handled with strict confidentiality.
3. How We Use Your Information
We use your data to ensure accurate, safe, and efficient care. Your information may be used to:
- Respond to your enquiries
- Book appointments or follow up with you
- Provide treatment information
- Support medical assessments
- Maintain secure patient records
- Process payments or confirmations
- Improve website performance
- Send updates when you choose to receive them
- Meet legal or regulatory requirements
We do not sell or trade your information with any third party.
4. Sharing Your Information
We only share your information when necessary and always in a secure manner. This may include sharing information with:
- Healthcare partners, laboratories, or specialists (when required for your care)
- Secure booking or patient management systems
- IT and website support providers
- Payment processing partners
We may also disclose information if required by:
- Law enforcement
- Regulatory authorities
- Legal obligations
- Patient safety requirements
Your payment details are never stored, sold, or shared for marketing purposes.
5. Cookies and Website Tracking
Our website uses cookies to improve functionality and user experience. Cookies help us:
- Understand website performance
- Analyse user behaviour
- Improve site navigation
You can disable cookies in your browser settings. Some features may not work properly if you do so.
6. External Websites
- Our website may contain links to external sites. These sites operate independently from us.
- We are not responsible for their content, data collection, or privacy practices.
- We recommend reviewing their Privacy Policies before sharing information with them.
7. Children’s Privacy
- Our website and services are not intended for users under 18 years of age.
- We do not knowingly collect information from children.
- If a minor has provided information, please contact us so we can remove it.
8. Data Security
We use strong technical and organisational measures to protect your data, including:
- Secure servers
- Encrypted systems
- Restricted access controls
- Regular security monitoring
While we work to protect your data, no online transmission is completely secure. You should share information at your own discretion.
9. Your Rights
You have the right to:
- Request access to your personal information
- Correct or update your details
- Request deletion (where applicable)
- Withdraw consent for communication
- Ask how your information is used
To make a request, contact us using the details below.
10. Changes to This Policy
- We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements.
- All updates will be posted on this page and will become effective immediately.
- We encourage you to review this page occasionally.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: